Experience
2023-2025
Principal UI/UX Designer
Avanos Medical, Alpharetta, GA (Remote)
Created and implemented user interface designs balancing patient needs against system limitations for both patient feeding and pain management devices that were created and designed from the ground up.
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Led the process of bringing UI development in-house, outlining and guiding the team through the process of user-centered design.​
2018-2023
UX Manager II
R1 RCM (formerly VisitPay), Boise, ID
Managed a team of UX Designers, guiding and leading the user research and visual designs with a focus on building a stronger patient financial engagement for health systems.
Instituted a common language to improve communication between UX, Product, Marketing and Engineering by implementing the Tenets and Traps heuristic framework.
2010-2018
User Experience Designer III
Honeywell (formerly Intermec), Lynnwood, WA
Helped implement a Jobs-to-be-Done framework to create new and innovative designs for rugged mobile devices, vehicle mounted computers, industrial printers, and bar code scanners to help separate Honeywell from the competition and allow them to gain significant market share in the safety and productivity solutions market.
2010-2010
User Researcher
Excell Data, Inc. (Microsoft), Bellevue, WA
​Developed and led usability studies utilizing methods such as multidimensional scaling for investigating user preferences in order to create a highly desirable and engaging user experience that drives product sales.
2008-2009
Human Factors
Engineer
SonoSite, Inc., Bothell, WA
Developed user interface designs, workflows and information architectures for portable ultrasound machines, which were validated through site visits, expert reviews, and usability studies.
2006 - 2008
Usability Analyst
Siemens IT Solutions (Microsoft), Redmond, WA
Product Division: Unified Communications:
Led benchmark studies, focus groups, participatory design sessions, and usability studies to obtain feedback on designs for contact cards, real-time document collaboration, incoming call alerts and hardware-integrated VOIP devices.
Product Division: Mobile Embedded Devices:
Led usability studies, comparative benchmarks, focus groups, and Rapid Iterative Testing and Evaluation (RITE) studies for Smart Phone and Pocket PC software applications.